捐赠者家庭支持

给予生命之礼的家庭
以 OneLegacy 为家。

捐赠者家庭善后计划

A donor family includes any person or group of people who are in some way connected to the deceased donor and have chosen to say “yes” to organ, eye and tissue donation. Regardless of the donation outcome, the donor family has chosen to give the gift of life, health and hope at a very sensitive and often devastating time. All donor families are eligible to participate in the Family Support Services program.

The Family Support Services program includes bereavement literature, virtual grief support groups, follow-up letters, facilitation of correspondence and meetings between donor families and recipients, and events to honor and remember donors.

The Family Support Services Program is available to all OneLegacy Donor Families.

You can let us know how your experience was with OneLegacy’s Family Support Services Program and donation by completing our survey below.

Grief Support

个人、夫妇和家庭悲伤支持

OneLegacy hosts 5 virtual grief support groups and each month to support donor and non-donor families in the grief journey. Virtual grief support groups include loss of child, loss of spouse, general loss, and Spanish speaking. Grief Workshops are offered for adults and children, in English and Spanish, held at various locations throughout the year.

  • General Loss Evening (2nd Wednesday 6:30-8PM)
  • Loss of Child Morning (2nd Thursday 10-11:30AM)
  • Loss of Spouse/Partner (3rd Wednesday 6:30-8PM)
  • Non-Donor Group (3rd Thursday 5:30-7PM)
  • Spanish Speaking (4th Thursday 6:30-8PM)

If you are interested in participating in one of our grief groups please click here to fill out the interest form here.

 

Si está interesado en participar en uno de nuestros grupos de duelo, haga clic aquí para completar el formulario de interés aquí.

团体支持小组

Upon request, we will refer donor families to agencies in their area that will be able to provide them with the services such as individual, couples, and family grief counseling. Family Support Services does NOT provide individual or family counseling.

捐赠者家庭 Facebook 小组

OneLegacy Family Support Services has created and moderates a private Facebook group for the purpose of providing a forum for donor family members to connect with and support one another along their grief journey. The group is moderated during week-day business hours by OneLegacy’s Family Support Specialists. However, members can participate 24/7 once they complete and agree to the disclaimer. For more information or to join, review the group guidelines and submit your request here.

 

Grupo de Facebook para Familias Donantes de OneLegacy El Departamento de Servicios a la Familia Donante ha creado y modera un grupo de Facebook con el propósito de proporcionar una plataforma para que los miembros de la familia de donantes se conecten y se apoyen mutuamente durante su viaje de duelo. El grupo es moderado durante el horario laboral por los Especialistas de Servicios a la Familia Donante de OneLegacy. Sin embargo, los miembros pueden participar 24×7 una vez que completen y acepten el descargo de responsabilidad. Para obtener más información o para unirse, revise las pautas del grupo y envíe su solicitud aquí.

常见问题

Everyone grieves in their own, unique way. It is not uncommon for one to experience a wide variety of physical and emotional reactions to loss. It is important to allow yourself to move through your grief at a pace that is appropriate for you. Grief is only considered abnormal when it is accompanied by thoughts of self-harm, suicide, harm to others, or if it begins to cause a severe lack of functioning in one’s life. If you are in crisis or feel suicidal please contact the 24/7 hotline at 1-800-273-8255 or text “home” to 741741 for support.

OneLegacy receives cards and letters from transplant recipients thanking their donor families for the precious gift of life. We assist in all correspondence between the donor families and recipients, and we maintain anonymity with all correspondence until both donor families and recipients are ready for direct contact. Some recipients choose to initiate contact with donor families by writing a letter or sending a card expressing their gratitude, while some donor families choose to initiate contact by constructing a letter addressed to all recipients. If you would like more information or feel ready to write a letter, you can do so here.

**Please note that at this time we are only able to forward letters to whole organ recipients (i.e, recipients of heart, liver, kidneys, lungs, pancreas, and/or small intestine). We apologize that we are unable to forward letters to or arrange meetings with cornea or tissue recipients (bone, skin, heart valves, ligaments, cornea/eye, or veins) at this time due to privacy health laws.

Families who have opted in to the Family Support Services program should have received a letter in the mail by 6 weeks. If you have not received a letter or would like to opt in to the Family Support Services program, please contact us by calling (800) 423-7220, or emailing us at familycare@onelegacy.org.

Many donor families wonder how their loved one’s organ recipients are doing months and years after the transplant or wish they knew how many people were helped with their loved one’s tissue donation. If your loved one donated tissue, such as corneas, heart valves, veins, skin and/or bone, we can request a tissue update if it has been over a year since their donation. If your loved one donated organs, such as kidneys, pancreas, liver, lungs or a heart, we can request a medical update on the recipients after 6 months.

About Your Recipient

器官捐赠
如果亲人捐献了心脏、肺、肾脏、肝脏和/或胰腺,即为器官捐赠者。 选择加入捐赠者家庭善后计划的家庭将在捐赠后大约六周内收到一封结果函,该结果函基于移植中心发布的受助者信息。 出于隐私健康法,不提供受助者姓名或识别信息。 如果器官无法移植,也会通知家人。

OneLegacy 与器官受助者不会进行直接接触。 我们是医院和移植中心之间的桥梁,前者为亲人提供了医学治疗,而移植中心则对受助者进行了医学治疗。

与结果函相继而来的是,法定近亲可以每六个月请求一次受助者的捐赠状态更新。 当收助者的移植状态发生变化时,OneLegacy 并不会收到直接通知,因此无法自动将信息转发给捐赠者家庭。

捐赠者家庭:在您请求捐赠状态更新之前,请确保您的生活有所支持,并准备好应对有关您亲人之受助者的有利消息以及潜在的困难消息。

组织和角膜捐赠
如果亲人捐赠了角膜、心脏瓣膜、静脉、皮肤和/或骨骼,即为组织捐赠者。 选择加入捐赠者家庭善后计划的家庭将在捐赠后大约六周内收到一封结果函,该结果函提供了关于为移植而回收的组织及其在帮助他人方面的可能用途的信息。

OneLegacy 与组织受助者不会进行直接接触。 与需要立即移植的器官不同,组织可以保存长达十年之久,这意味着捐赠可能会随着时间的推移帮助到更多的人。

与结果函相继而来的是,法定近亲可在捐赠后每 12 个月请求一次捐赠状态更新。 由于组织法规和质量保证过程,可能需要一段时间才能将组织用于移植。 在组织移植后时,OneLegacy 不会收到直接通知,因此无法自动将此信息转发给捐赠者家庭。

捐赠者家庭:在您请求捐赠状态更新之前,请确保您的生活有所支持,并准备好应对有关您亲人组织捐赠的有利消息以及潜在的困难消息。 如果您想请求组织捐赠更新,请单击下面的按钮。

因为在捐赠组织时没有直接受助者,所以无法与组织受助者发起沟通。 但是,如果受助者先行致信,我们将会与您联系,并且您有可能可以给予回信。

提交信息

致信给捐赠者家属的指南

益处和直接联络前的注意事项

下载伙伴通讯

如要联系 OneLegacy 的捐赠者家庭善后部门,请致电或发送电子邮件至:

(800) 423-7220

familycare@onelegacy.org